Review: Malaysia Airlines A330-300 Business Class (KUL-SYD)

I flew Malaysia Airlines MH123 on the redeye flight from Kuala Lumpur to Sydney in April 2024. The business class ticket was booked using Cathay Pacific Asia Miles as part of my journey from Singapore to Sydney via Kuala Lumpur.

Before the flight

I landed at the main terminal, and since it was a transit flight, I looked for the gates to the BMW i7 private transfer service. It was pretty late, and there was only one car available. I was asked if I wanted to share the ride with another passenger, which I obliged.

Gates to the Malaysia Airlines private transfer service
Gates to the Malaysia Airlines private transfer service
Malaysia Airlines BMW i7 private transfer
Malaysia Airlines BMW i7 private transfer
Inside of the BMW i7
Inside of the BMW i7

This transfer service is exclusive to Malaysia Airlines passengers only. If you’re flying business class on another airline, you won’t be able to use this service and instead, it will be a bus ride (though separate from regular passengers). I also had access to the Malaysia Airlines Golden Lounge at the satellite terminal before boarding.

The seats

I reserved seat 1D, a bulkhead seat. Malaysia Airlines operates the A330-300 in either an alternate 1-2-1 or 1-2-2 business class layout.

Malaysia Airlines business on the A330-300 (photo: Aerolopa)
Malaysia Airlines business class on the A330-300 (photo: Aerolopa)

There are a total of 27 seats on this plane, and they are the Thomson Aero Vantage seats, which can also be found on several other airlines. It’s fully lie-flat too, and comes with a pillow, blanket and a mattress pad already on the seat.

Malaysia Airlines A330-300 business section
Malaysia Airlines A330-300 business class section
The Thomson Aero Vantage seat used by Malaysia Airlines
The Thomson Aero Vantage seat used by Malaysia Airlines

Once boarding was completed, the air stewardesses distributed amenity kits made by Aspinal of London, which contained Payot products, and I thought the amenity kit felt quite premium.

The bed was also easy to set up on your own without much help required. I had a very good rest on this flight, so I didn’t really use much of the in-flight entertainment as I felt it was quite dated.

View from seat 1D
View from seat 1D
The bed, fully set up

Food and drinks

Service was reduced as expected, given this is a redeye flight. The meal started with a classic satay service where you could choose beef, chicken, or both. It was served with peanut sauce, cucumber, and onion slices. It was definitely one of the better in-flight snacks, maybe even better than the ones served onboard Singapore Airlines flights too!

Satay service on-board Malaysia Airlines
Satay service on-board Malaysia Airlines
Chicken and beef satay
Chicken and beef satay

You can always check out the menu online if you want to see the full options. There were light bites and snacks available like egg noodles, chicken sandwiches, or even goreng pisang (fried banana fritters), but I skipped those and took the opportunity to get some sleep instead.

Before landing, breakfast was served around 5 am. I went with the minute steak option, which was okay but probably too heavy for a morning meal.

Minute steak for breakfast
Minute steak for breakfast

Concluding thoughts

Overall, this was a decent flight, especially considering I booked it using Asia Miles for slightly fewer miles than what you can find on other frequent flyer programmes. Finding award availability on Singapore Airlines KrisFlyer for this route is tough, so this was a solid alternative.

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